RetainIQ by RetentionScale

Bring Back Silent Customers
With AI.

Upload your customer list, identify who is active, silent, at-risk, or ready to buy again, and launch AI-powered comeback campaigns from one simple dashboard.

Free forever plan · No credit card required

The hidden opportunity

Your best customers already exist. They're just quiet.

Most businesses keep chasing new leads while old customers, silent buyers, inactive members, and past leads sit untouched. RetainIQ helps you find those hidden opportunities and bring them back with the right message.

How it works

Five steps to real repeat revenue.

1. Upload

Upload your customer list — CSV, Excel or paste.

2. Segment

RetentionScale organizes customers into useful segments.

3. Generate

Generate AI-powered comeback messages.

4. Send

Send via WhatsApp, email export, or manual delivery.

5. Track

Track replies, interest, reactivation, and revenue.

Key features

Everything you need to bring customers back.

Customer Vault

Secure home for every customer, lead, and past buyer.

Smart upload & field mapping

CSV, Excel, or paste — auto-detect columns and dedupe.

SegmentIQ segmentation

Active, silent, at-risk, VIP, lost — instantly.

AI message generation

Comeback messages written in your tone.

Voice-to-Campaign

Speak once, ship a full campaign.

Comeback Campaigns

Multi-step comeback flows across channels.

Manual WhatsApp send

One-tap wa.me links — no API setup.

Comeback Tracker

Replies, interest, reactivation, revenue.

Retention Analytics

See recovered revenue and repeat lift.

ScaleAdmin control

Platform-owner controls for teams.

RetainIQ Pricing

Start free. Upgrade when it pays for itself.

Free

$0/month

  • · 50 customer contacts
  • · 1 campaign / mo
  • · 5 AI messages / mo
  • · Basic analytics

Starter

$19/month

  • · 1,000 customer contacts
  • · 10 campaigns / mo
  • · 100 AI messages
  • · A/B testing
  • · Voice-to-Campaign

RECOMMENDED

Growth

$49/month

  • · 5,000 customer contacts
  • · Unlimited campaigns
  • · 500 AI messages
  • · Holdout + campaign lift
  • · Approval workflow

Prices are based on the global USD plan value ($0 / $19 / $49) and may be displayed in local currency for convenience. Final billing may depend on payment gateway conversion and applicable taxes.

Data safety

Your customer data stays yours.

Your customer data stays inside your account. You can upload, use, and delete your customer data anytime. We do not sell, share, or use your customer database for any third-party purpose.

FAQ

Common questions

Is my customer data safe?

Yes. Your data stays in your account. You can upload, use, and delete it anytime. We never sell or share it.

Do I need a WhatsApp Business API?

No. RetainIQ uses wa.me links so you can send from your own number, one tap at a time.

Which channels are supported?

WhatsApp (manual send), email export, and copy-to-clipboard for any other channel.

Can I cancel anytime?

Yes. Plans are month-to-month. Cancel from Subscription in one click.

Your next sale is already in your customer list.

Take five minutes. Bring back customers who already know, trust, or bought from you.